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Privacy Policy

At Route Himalaya Trekking, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, inquire about a trip, or engage with our services. By using our website or booking with us, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number

  • Nationality and passport details (required for permits and bookings)

  • Emergency contact information

Payment Information

  • Billing details and transaction records
    Note: We do not store your credit or debit card details. All payments are processed securely through trusted third-party payment providers.

Travel-Related Information

  • Trekking preferences and interests

  • Dietary requirements

  • Health conditions relevant to your trip and safety

Website & Technical Data

  • IP address, browser type, device information

  • Cookies and analytics data to improve user experience

2. How We Use Your Information

We use your information to:

  • Process bookings, permits, and reservations

  • Communicate with you about your trip, updates, and inquiries

  • Provide personalized service and travel planning

  • Ensure your safety during treks and tours

  • Improve our website, services, and customer experience

  • Meet legal, regulatory, or operational requirements

3. Sharing Your Information

We only share your information when necessary and with trusted partners:

  • Licensed guides, porters, hotels, and transportation providers

  • Government authorities to issue trekking or climbing permits

  • Third-party service providers such as payment processors and email platforms

We never sell, trade, or rent your personal information to any third party.

4. Data Protection & Security

We take all reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Sensitive information, including payment data, is processed using secure and industry-standard encryption systems.

However, no online platform can guarantee 100% security, and we advise users to take precautions when sharing information online.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance your browsing experience

  • Analyze website traffic and performance

  • Remember user preferences

You may disable cookies in your browser settings, but doing so may affect site functionality.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your information (subject to legal limitations)

  • Opt out of promotional emails or marketing communications

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Route Himalaya Trekking
Email: [routehimalaya2022@gmail.com]
Phone: [+977-9860745982]
Address: [Shorakhutee, Paknajol, Near Hotel Moon Light]

At Route Himalaya Trekking, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

1. Information We Collect

We collect various types of information to provide a seamless travel experience. This includes personal details such as your name, email address, phone number, nationality, and passport information required for permits and bookings. We may also collect emergency contact details, travel preferences, dietary requirements, and relevant health conditions to ensure your safety during treks. Additionally, technical data such as IP address, browser type, device information, and cookies may be collected to improve website performance and user experience.

2. How We Use Your Information

The information we collect is used to process bookings, manage permits, and coordinate travel arrangements efficiently. It also enables us to communicate with you regarding inquiries, updates, and trip details. Furthermore, we use this data to personalize your experience, enhance our services, maintain safety standards during tours, and comply with legal or regulatory obligations.

3. Sharing Your Information

We only share your personal information with trusted partners when necessary to deliver our services. This may include licensed guides, porters, hotels, transportation providers, and relevant government authorities for permit processing. We may also work with secure third-party service providers such as payment processors and communication platforms. Under no circumstances do we sell, rent, or trade your personal data to any third party.

4. Data Protection & Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Sensitive information is handled using secure encryption technologies and trusted systems. While we strive to maintain the highest level of protection, it is important to note that no online platform can guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and remember your preferences. These tools help us understand how visitors interact with our site and improve functionality. You have the option to disable cookies through your browser settings, although doing so may affect certain features of the website.

6. Your Rights

You have the right to access, review, and update the personal information we hold about you. You may also request the deletion of your data, subject to legal and operational requirements. Additionally, you can opt out of marketing communications or withdraw consent where applicable. Requests regarding your data can be made by contacting us directly.

7. Third-Party Links

Our website may contain links to external websites for your convenience. However, we are not responsible for the content, security, or privacy practices of these third-party sites. We recommend reviewing their policies before sharing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be published on this page with the revised effective date.

Contact Us

Route Himalaya Trekking

Email: routehimalaya2022@gmail.com

Phone: +977-9860745982

Address: Shorakhutee, Paknajol, Near Hotel Moon Light